Payment Gateway Compliance & Legal
Contact Us
Have questions about your order, payment, or PDF download? We are here to help you.
Last updated: October 2026
Working Hours
Support response schedule:
Monday – Saturday: 9:00 AM – 6:00 PM IST
Average response time: within 24 business hours
Operating Region
Business Base & Jurisdiction:
Kerala, Republic of India
Electronic services provided pan-India & worldwide
Payment Queries
Need immediate help with a transaction?
Please quote your Razorpay Payment ID (e.g. pay_...) in your email subject line for rapid resolution.
How We Assist You
Our dedicated customer support desk assists learners with:
- Download Link Resending: If you accidentally deleted your confirmation email or switched phones.
- PDF Viewer Support: Assistance opening the vector PDF across Android, iPhone, Windows, or Mac.
- Duplicate Payment Resolutions: Immediate verification and refund for accidental double payments.
- Content Feedback: Suggestions and feedback for future vocabulary additions.
Questions regarding this policy? Contact our support team:
support@digikada.tech